Terms of use

1. General 

By using the ARTour App, you agree to these Terms of Use. If you do not agree to these Terms of Use, you may not use the ARTour App. Basel Tourism reserves the right to change these Terms of Use at any time. In case of changes, the amended Terms of Use will be published on the Website or in the App. Please review any amended Terms of Use before continuing to use the ARTour App. If you continue to use the ARTour App after changes to the Terms of Use have been published, the amended Terms of Use will apply. If you do not agree to the amended Terms of Use, you may not use the ARTour App.

2. Access to the ARTour App

You can access the ARTour by downloading the app from the Apple App Store or the Google Play Store. Currently, the following mobile devices are supported by the ARTour App:

  • Apple: iPhone 7 or newer, on which the operating system iOS 15 or newer is active.
  • Android: Devices of different manufacturers, on which the operating system Android 9 or newer is active and which support AR Core.

3. Privacy policy

Please refer to the privacy policy of the ARTour app. The Privacy Policy provides information about what information we collect, how we use it, and what options you have when you use the ARTour App. By using the ARTour App, you consent to the processing of data in accordance with the Privacy Policy. 

4. Safe and appropriate use

While using the ARTour App, please be aware of your surroundings and always and only use the ARTour App in a safe and secure manner. Use of the ARTour App is at your own risk. During or through the use of the ARTour App, you must not violate any applicable laws, regulations or provisions of these Terms of Use.

5. Limited User License.

Subject to your compliance with these Terms of Use, Basel Tourism grants you a limited, non-exclusive, non-transferable, non-sublicensable license to download and install a copy of the ARTour App on a mobile device and to run such copy of the ARTour App solely for your own personal, non-commercial purposes. You may not: (i) copy, modify, or create derivative works based on the ARTour App; (ii) distribute, transfer, sublicense, lease, loan, or rent the ARTour App to any third party; (iii) reverse engineer, decompile, or disassemble the ARTour App; or (iv) make the functionality of the ARTour App available to multiple users in any manner.

6. Intellectual Property and Other Rights

Basel Tourism the operator of the ARTour App as well as the owner of the rights to the ARTour App. The trademarks, names, titles, logos, images, designs, texts and other materials used in connection with the ARTour App belong either to Basel Tourismus or to a contractual partner of Basel Tourismus. By using the ARTour, you do not acquire any rights to them.

Image and video recordings of the artworks available in the ARTour App generated through the use of the ARTour App, may be stored for private purposes and shared with third parties. This applies in particular to social media platforms. The commercial use and/or exploitation (for one's own benefit or for the benefit of third parties) of such image and video recordings is not permitted.

7. Websites or resources of third parties

The ARTour App may contain links to third-party websites or other resources. Basel Tourism provides these links only as a convenience and is not responsible for the contents of any linked site or any link contained in a linked site, or any products or services available from such sites or resources. You establish links to these sites or other websites at your own risk.

Basel Tourism is also not responsible for the availability or quality of any third-party services, including mobile networks, hotspots, wireless Internet and other services. Such third party services may affect your ability to use the ARTour App. You hereby waive against Basel Tourism and any other party involved in the creation or provision of the ARTour App any and all claims, demands, causes of action, damages, losses, expenses or liabilities arising out of, resulting from or in any way relating to such third party services.

8. Exclusion of liability

Any liability of Basel Tourism in connection with the use of the ARTour App is fully excluded to the extent permitted by law.

In particular, Basel Tourism is not liable:

  • for the completeness or correctness of the information in the ARTour App and/or its availability.
  • for the stability of the ARTour App
  • for manipulation of your devices and EDP systems by third parties
  • for interventions on the data transmission or processing or on the mobile device by third parties
  • for a correct and complete possibility to use the ARTour App with devices where the protection measures of the manufacturer are reduced or switched off

9. Contact / imprint

Basel Tourismus

Aeschenvorstadt 36

4010 Basel


[email protected]