Cancellation Conditions

Up to 3 days before arrival
full reimbursement, subject to a processing fee of CHF 40.00 per order.

Less than 3 days before arrival
100% of the total amount

Package with ticket
Ticket is not refundable after booking.

If you wish to cancel, please contact us directly at incoming@basel.com or call +41 (0)61 268 68 58.